// Service

DTC Fulfillment, Last-Mile Delivery & Installation Services

From our warehouse floor to your customer's front door — and fully assembled. MET CO USA handles the complete end-to-end cycle: receive, prep, coordinate last-mile delivery, and provide professional on-site installation.

One Partner for the Entire Delivery Experience

Most 3PLs stop at the dock door. We go all the way through installation. MET CO USA bundles DTC order fulfillment, last-mile delivery coordination, and professional on-site installation into a single managed service — so your customers receive a seamless experience from the moment they place an order to the moment the product is set up in their home, office, or facility.This matters most for products that can't just be dropped at the door: furniture, appliances, fitness equipment, industrial machinery, agricultural equipment, commercial electronics, and anything that requires skilled hands to complete the delivery. We eliminate the friction of managing multiple vendors, multiple schedules, and multiple points of failure.

Why Brands Choose the MET CO End-to-End Service

Single point of accountability from warehouse receipt through installation completion.
Reduce customer complaints caused by delivery handoff gaps and scheduling failures.
Faster time-to-install with staging, routing, and crew coordination handled in-house.
White-glove care for high-value, oversized, or fragile products that demand skilled handling.
Flexible scheduling to match your customers' availability — including residential and commercial sites.
Real-time status updates from our facility through final installation sign-off.

How the Full Workflow Works

Each order moves through a defined workflow so nothing gets lost between steps. Here's what happens when you run DTC fulfillment and installation through MET CO USA:

Receive & Inspect – Inbound product is logged, inspected, and staged in our Cutler, CA warehouse.
Pick, Pack & Prep – Orders are picked, packaged to spec, and prepared with any required kitting or documentation.
Last-Mile Coordination – We route shipments through trusted delivery partners and schedule the customer delivery window.
On-Site Delivery – Product is transported and brought into the customer's location — no curbside drops for white-glove orders.
Professional Installation – Our installation crew assembles, mounts, connects, or sets up the product per your brand's specifications.
Completion Sign-Off – Customer confirms the work is complete, and we update your fulfillment record accordingly.

Products & Categories We Handle

We work with brands and distributors across a wide range of product types. If it requires more than a doorstep drop, we can build a workflow around it.

Furniture & Home Goods – Sofas, beds, cabinets, shelving, and large décor pieces requiring in-home assembly.
Appliances – Refrigerators, washers, dryers, dishwashers, and HVAC units requiring connection and positioning.
Fitness & Recreational Equipment – Treadmills, ellipticals, home gym rigs, trampolines, and outdoor play structures.
Agricultural & Industrial Equipment – Processing units, conveyors, irrigation components, and machinery requiring professional setup.
Commercial Electronics & Displays – Digital signage, kiosk units, point-of-sale hardware, and AV equipment.
Office & Commercial Furniture – Workstations, conference tables, storage systems, and ergonomic setups for commercial builds.

Industries That Benefit Most

This service was built for brands that sell high-value or complex products direct to consumers or commercial buyers — where the delivery experience directly impacts your brand reputation.

eCommerce & DTC Brands – Deliver the unboxing-to-installed experience your product listing promises.
Furniture Retailers & Manufacturers – Eliminate the gap between delivery and assembly that drives negative reviews.
Appliance & Home Improvement – Handle appliance installs that require connection, leveling, and testing.
Agricultural Equipment Suppliers – Deliver and set up processing, irrigation, or field equipment at customer facilities.
Commercial & Office Build-Outs – Coordinate multi-item deliveries with phased installation for commercial projects.
Industrial Distributors – Move heavy or specialized equipment to facility floors and get it operational.

Ready to Offer a True End-to-End Customer Experience?

Stop managing three vendors to deliver one product. MET CO USA handles fulfillment, delivery, and installation as a single coordinated service. Request a quote and we'll scope a workflow built around your product and your customers.

Request a Quote

Frequently Asked Questions

Do you handle both residential and commercial installation sites?

Yes. We coordinate deliveries and installations at residential addresses, commercial offices, retail locations, warehouses, and agricultural or industrial facilities — each with appropriate crew and equipment.

What happens if something is damaged before installation?

Every inbound shipment is inspected and logged at our warehouse before it ships to your customer. If damage is found during delivery or installation, we document it and coordinate a replacement through your normal returns or warranty process.

Can you follow brand-specific installation standards?

Absolutely. We work from your installation guides, spec sheets, or brand standards. If you have specific torque requirements, mounting specs, or setup sequences, we train our crew to your documentation.

How far do you deliver and install from your Cutler, CA warehouse?

Our primary service area covers the Central Valley and broader California market. For regional or national coverage, we coordinate with trusted last-mile partners to extend installation scheduling across additional markets.

Can this service be combined with your existing fulfillment or kitting services?

Yes — and it usually is. Many customers run standard DTC fulfillment through us and route specific SKUs (oversized, high-value, or assembly-required) into the installation workflow. We can split-route orders by product type.