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What is E-commerce Fulfillment

E-commerce fulfillment is the end-to-end process of receiving, storing, picking, packing, and shipping products ordered online. It also includes inventory management, returns processing, and last mile delivery, ensuring a seamless post-purchase experience for customers.

Real-World Example

When a customer orders shoes from an online retailer, the company's fulfillment center picks the correct size and style from inventory, packages the order, and ships it via a courier, all within hours of the purchase.

Advantages and Challenges

Advantages

Challenges

What We Do

MET CO is a logistics provider built for speed, precision, and growth. We specialize in cross-docking, short-term warehousing, and wholesale distribution, with a strong track record in the grocery and automotive sectors.

As our clients scale, so do we—expanding into eCommerce fulfillment, value-added services, and just-in-time delivery. Our operations are designed to handle both bulk and high-frequency inventory with minimal friction and full visibility.

Whether you need rapid turnarounds, zone-based storage, or reliable outbound execution, MET CO acts as an extension of your supply chain—lean, fast, and aligned to your goals.

Frequently Asked Questions

What is the difference between fulfillment and shipping?

Fulfillment includes the entire process from receiving the order to preparing it for shipment, while shipping specifically refers to the movement of the packaged order from the warehouse to the customer.

Can small businesses outsource e-commerce fulfillment?

Yes, many small and mid-sized businesses partner with third-party logistics (3PL) providers to manage fulfillment operations and scale without needing their own warehouses.

How does automation impact e-commerce fulfillment?

Automation increases picking, packing, and shipping speed, improves accuracy, reduces labor costs, and enables fulfillment centers to handle higher order volumes efficiently.

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